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Case Studies
Public

WellSpan | York, Pennsylvania: WellSpan Raises the Bar for Innovation, Collaboration on Patient Safety

Founded in 1880, WellSpan is a multispecialty medical group of 23,000 team members providing nationally recognized, advanced specialty care and supporting lifelong wellness by partnering closely with communities to address local health care needs.

Maternal Health: Improving Quality Outcomes

Designing care that improves quality and patient safety contributes to improved pregnancy outcomes. These AHA resources highlight success stories of hospitals and health systems that focus on models of care aimed at improving their maternal care quality and outcomes.
Dashboards/Scorecards

Sample Patient Experience Dashboards

The sample dashboards that follow provide examples for a multihospital system as well as a single community hospital.
AHIA Page

The Board’s Role in PI

C-suite leaders and board members are anchors in performance improvement work.
AHIA Page

Empowering Front-line Staff

Empowering front-line staff in performance improvement efforts is key to moving this work forward.
Trustee Articles

Understanding the Physician-Hospital Relationship

What boards should know about building relationships between valued physicians and hospitals and health systems.
Resources

AHA’s Quality Exchange: Collaborate to Drive Excellence in Quality Improvement | Center

A peer-driven initiative focused on fostering meaningful improvements in patient care and organizational performance.
AHA Center for Health Innovation Market Scan
Public

Top 4 Takeaways from New AHA Safety Insights Report

The newly released Insights Report, “Improvement in Safety Culture Linked to Better Patient and Staff Outcomes,” highlights progress on additional outcome measures of patient safety including some that reflect the ongoing work led by nurses to protect patients.
Trustee Articles

Serving Older Emergency Patients with Extra TLC

Hospitals large and small recognize the value of special protocols and services for older patients who seek emergency care.
Trustee Articles

From Pro Forma to Proactive

As hospitals buy physician practices, board compensation oversight must shift into high gear.