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Case Studies

Patient Billing

This issue brief discusses the key challenges with the patient billing experience today, based on national surveys and consumer research, and identifies opportunities for hospitals and health systems to improve the patient billing experience.
News

CFPB says federal law preempts state efforts on credit reporting, including any on reporting medical debt

The Consumer Financial Protection Bureau released a notice Oct. 28 clarifying that the Fair Credit Reporting Act preempts state laws on credit reporting, including those regarding medical debt.
Dynamic Page

Associate Podcast Series - Ep. 92 | CorroHealth

In this episode, Kathleen Wessel, vice president of business management and operations at the American Hospital Association is joined by Jerilyn Morrissey, chief medical officer at CorroHealth. Together, they’ll break down the growing complexity of denial management into clear, actionable strategies—revealing how it’s more than a billing issue, and how it can unlock clinical, financial, and operational alignment for you and your team.
Letter/Comment
Public

AHA Response to OMB Deregulation RFI

AHA responds to the Office of Management and Budget Deregulation Request for Information.
Case Studies

Novant Health improves patient satisfaction and payment experience in 12 months

After implementing Cedar Pay, Novant Health saw a significant rise in patient satisfaction with the billing process with scores now at 90%.
News

AHA makes 100 suggestions to Trump administration on providing regulatory relief 

The AHA May 12 responded to the Office of Management and Budget's April 11 request for information on regulatory relief, making 100 suggestions to the Trump administration to help reduce burden on hospitals and health systems.
News

CFPB finalizes rule banning inclusion of medical debt on credit reports

The Consumer Financial Protection Bureau Jan. 7 released a final rule banning medical bills on credit reports and prohibiting lenders from using medical information in lending decisions.
AHA Center for Health Innovation Market Scan
Public

4 Health Systems Team Up to Tackle Drug Development, Care Coordination and Billing

four prominent nonprofit health systems — Baylor, Scott & White Health, Memorial Hermann Health System, Novant Health and Providence — have banded together to form the for-profit entity Longitude Health to handle increasing access to complex drugs, care coordination within huge programs like Medicare Advantage and streamlining billing processes.