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Costs of Caring
This Costs of Caring report provides a data-driven assessment of the financial realities faced by hospitals and health systems, and underscores why sustainable affordability solutions must address the structural drivers of cost growth rather than focusing narrowly on hospital prices alone.
2025 The Cost of Caring Report
This report outlines the key trends impacting hospital financial stability in 2025.
2023 Costs of Caring
Hospitals appreciate the support and resources that Congress have provided throughout the COVID-19 pandemic; however, additional support is needed to keep hospitals strong so they can continue to provide care to patients and communities.
2024 Costs of Caring
While recent data suggest that some hospital and health system finances have experienced modest stabilization from historic lows in 2022, the hospital field is still far from where it needs to be to meet the demand for care, invest in new and promising technologies and interventions, and stand ready for the next health care crisis.
Rural Hospitals and the AI Advantage: Turning constraints into catalysts
This Trailblazer explores how rural hospitals are using AI to stabilize operations and extend care without large-scale IT investment.
Why Automating the Revenue Cycle Isn’t Enough
The report, Intelligent Revenue Cycle Management: It’s Not Just About Technology, It’s About Using Technology — and People and Processes — Wisely, explores how hospitals can take a more deliberate, enterprise-wide approach to revenue cycle transformation.
Intelligent Revenue Cycle Management
This Trailblazer explores how hospitals are improving revenue cycle performance by aligning technology, people and processes.
Building and Implementing an Artificial Intelligence Action Plan for Health Care
Health care artificial intelligence action plan defines people, process and technology essentials, ROI, and AI use cases to transform care delivery.
Leadership, Patient-Centered Care, Quality & Patient Safety, Operational Excellence, Financial Management, Artificial Intelligence (AI), Leveraging Technology, Impact of Technology on the Workforce, ROI, Reimbursement, AHA Center for Health Innovation, Technology Strategy, Access to Behavioral Health, Innovation/New Models of Care
2021 Cost of Caring
Hospitals and health systems work hard every day to make care more cost-effective and efficient for their patients, at the same time that they are caring for the nation’s most complex and resource-intensive patients. This has been especially true during the COVID-19 pandemic as hospitals and health systems have provided essential services and saved lives, while also facing unprecedented financial and operational challenges.
Patient Billing
This issue brief discusses the key challenges with the patient billing experience today, based on national surveys and consumer research, and identifies opportunities for hospitals and health systems to improve the patient billing experience.