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TeamSTEPPS Success Stories
Each TeamSTEPPS Success Story provides insights into the approaches and goals that shaped the journey, includes information on actions taken and outcomes measured, and shares recommendations for success from diverse TeamSTEPPS perspectives.
Anonymous donor helping nurses at two Pennsylvania hospitals pay off student loans
In a heartwarming act of generosity, nurses at Paoli Hospital in suburban Philadelphia were stunned to learn in September that an anonymous donor had pledged $1 million to help relieve their student loan debt.
NYC Health + Hospitals Significantly Improves Nurse Retention
NYC Health + Hospitals has achieved a dramatic improvement in nurse retention, reducing its staff nurse turnover rate from 46% in 2019 to just 7.3% in 2025 — less than half the national average of 16.4%.
CommonSpirit Mercy Hospital Partners with EMS to Revolutionize Cardiac Care in the Four Corners Region
Durango, Colorado-based CommonSpirit Mercy Hospital has partnered with emergency medical services (EMS) agencies across the Four Corners region in the use of Pulsara, a cutting-edge EMS-to-hospital communication technology that provides real-time cardiac status updates from the field.
Hospital Stories
Explore stories of hospitals going above and beyond to care for their patients and communities throughout America. Search by location using state, category, or hospital name in the interactive map, or sort stories by category using the filter.
Mentors | Next Generation Leaders Fellowship | Center
2025-2026 mentors support their fellows in the yearlong program to support capstone projects and career growth
Fellows Roster | Next Generation Leaders Fellowship | Center
Welcome the 2025-2026 fellowship cohort as they work to transform their organizations and careers
Addressing ED overcrowding with technology tools
Many hospitals and health systems are rethinking triage processes and using new technology tools to ensure access, shorten patients’ length of stay in the ED, and improve care quality and efficiency.
Forever Grateful
This time has been hard for many, but it has been especially challenging for doctors, nurses and health care workers. Through it all, they have cared for their communities with compassion and skill. We invite you to thank the women and men at your local hospital or health system for all they do to keep us healthy and safe.
Recruiting for a Diverse Health Care Board
Adding diverse members to a hospital’s or health system’s board can change the board’s culture for the better.