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Case Studies
Public

WellSpan | York, Pennsylvania: WellSpan Raises the Bar for Innovation, Collaboration on Patient Safety

Founded in 1880, WellSpan is a multispecialty medical group of 23,000 team members providing nationally recognized, advanced specialty care and supporting lifelong wellness by partnering closely with communities to address local health care needs.
Guides/Reports

HCC Report 2024: Healthier Together

This report covers the Hospital Community Collaborative’s impact on community health between 2018-2023, detailing the program’s history and elements.
Case Studies

Novant Health improves patient satisfaction and payment experience in 12 months

After implementing Cedar Pay, Novant Health saw a significant rise in patient satisfaction with the billing process with scores now at 90%.
Case Studies

UnidosUS Alliance Case Study: Lurie Children’s Hospital Community Collaborative Advances Health Equity

With the goal of addressing issues impacting child health comprehensively and collaboratively, NWSHC and Lurie Children’s Hospital partnered to develop and implement community-driven related to child health and well-being.
AHA/HRET Guides
Public

Preventing Patient Falls

This guide describes the types of risks that lead to patient falls, the root causes for those risks and the solutions designed to reduce them. Several case studies in the guide highlight individual hospitals and their experiences preventing falls.
AHA/HRET Guides
Public

Diversity in Health Care: Examples from the Field

This collection of case studies from the field highlights diversity initiatives at six hospitals across the country.
AHA Center for Health Innovation Market Scan

4 Things That Health Consumers Want Now

The recently released third installment of the 2024 National Consumer Survey Series from Jarrard Inc., a Chartis Company, explores what leads patients to choose providers, how patients want to access care and what they want in their relationship with providers.
Case Studies
Public

Advocate Condell Hospital: Improving Process to Improve Infection Prevention and Control

To reduce infection rates more effectively, successful hospitals and health systems are focusing on the fundamentals. For Advocate Condell Hospital, the focus is on process improvements.
Case Studies
Public

Johns Hopkins Bayview Medical Center: Focusing on Details and Emphasizing Transparency Helps Reduce HAIs

Observing an uptick in health care-associated infections during the COVID-19 pandemic, the hospital epidemiology and infection control (HEIC) team at Johns Hopkins Bayview Medical Center took action to reverse the trend.
AHA Center for Health Innovation Market Scan

Data-Driven Initiative Drives Down Disparities in Rural Health Care

Identifying the underlying factors that contribute to disparities in outcomes in vulnerable rural populations and developing strategies to address these issues remain constant challenges, but progress is being made. OSF Healthcare’s Health Equities Action Lab (HEAL) is employing a data-driven strategy to address breast cancer disparity outcomes among its Illinois patients, 65% of whom live in rural areas.