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Monograph

HPOE Guide: Improving the Patient Experience Through the Health Care Physical Environment | ASHE

Mar 15, 2016

Quality & Patient Safety, Patient Satisfaction

Monograph

ASHE: HCAHPS Scores, the Patient Experience, and the Affordable Care Act from the Facility Perspecti

May 1, 2015

This monograph introduces the HCAHPS program and describes improvements health care organizations have made to increase patient satisfaction.

Quality & Patient Safety, Patient Satisfaction