Developing Effective Facility Management Leaders


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by Phil Stephens, SASHE

To succeed in today's hospital environment, it is necessary that the facilities manager demonstrate the type of leadership characteristics that effect positive change in both employees and operations in order to propel their organization forward. To that end, the facilities manager must translate facility requirements into terms that can be understood by senior management and subordinates alike, and provide the leadership to accomplish that understanding. This paper explores the art of leadership through an overview of the key characteristics that define leaders, and the process that leads to achievement of those characteristics.


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