The earliest years of life shape a child's health, development and future. In this conversation, Nancy Correa, DrPH, director of population health at Texas Children's Hospital, and Beth Van Horne, DrPH, director of research for the Division of Public Health Pediatrics at Baylor College of Medicine, discuss the upSTART program, a comprehensive initiative that combines homegrown innovation with evidence-based care. They share how the program evolved from identifying developmental delays in children to creating multiple integrated programs that support pregnancy, postpartum mental health, early literacy, language development, positive parenting, and connections to community resources.
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00:00:00:06 - 00:00:20:18
Tom Haederle
Welcome to Advancing Health. Many factors come into play for raising healthy children, starting from their earliest years. Families thrive when patients are supported and connected to the right resources. Today, we hear about a collaboration in Texas that is setting families, parents, and kids up for success.
00:00:20:20 - 00:00:42:25
Julia Resnick
Welcome to Advancing Health. I'm your host, Julia Resnick, senior director of health outcomes and care transformation at the American Hospital Association. Today, we're talking about what it really takes to help babies and families thrive, especially in those early years that can shape a child's health and development for a lifetime. Children's hospitals know that improving health means partnering beyond traditional clinical care.
00:00:43:01 - 00:01:15:21
Julia Resnick
Meeting families where they are and addressing medical, social, emotional and developmental needs together. That's exactly what we'll explore today through upStart Community Programs led by Texas Children's Hospital and Baylor College of Medicine, it's an innovative, community based model designed to support both children and their parents during some of the most important developmental stages. Joining me today are Nancy Correa, director of population health at Texas Children's Hospital, and Beth Van Horne, director of research for the Division of Public Health Pediatrics at Baylor College of Medicine.
00:01:15:27 - 00:01:27:04
Julia Resnick
We'll talk about how the program works in practice and what this model can teach the broader field about building healthier futures for children and communities. Nancy, Beth, thank you so much for joining me today.
00:01:27:07 - 00:01:30:02
Beth Van Horne, DrPH
Hi, Julia. We're thrilled to be here. Thank you for having us.
00:01:30:06 - 00:01:43:15
Julia Resnick
So to start, Beth, let's kick this first question off to you. I'd love to talk about the conditions that help babies and their parents thrive. What happens when those supports aren't in place and what are the consequences for families?
00:01:43:22 - 00:02:07:27
Beth Van Horne, DrPH
So we know that babies and children thrive when their parents are set up for success, and that means that families need to be able to access and to be able to afford safe and stable housing, nutritious food, high quality child care. They need timely access to physical, mental and dental health care, right? And they need resources that can help them when challenges arise.
00:02:08:00 - 00:02:30:04
Beth Van Horne, DrPH
Families also really need time and the capacity to build strong relationships with one another and with that child. So everyday moments like talking and singing and reading and playing and comforting, eating a meal together, these are all really incredibly important for child development. And to have this capacity, you know, parents need to be able to take care of themselves, right?
00:02:30:06 - 00:02:53:28
Beth Van Horne, DrPH
They need social support, too. Someone they can call when they're running late for childcare pickup. Somebody to call when they need $10 for gas, somebody to call just to kind of fill up their cup. Parents really need to feel seen. They need to feel heard and supported, and they need to feel confident. You know, especially during pregnancy in those early years of life that can be really challenging and really exhausting.
00:02:54:06 - 00:03:25:04
Beth Van Horne, DrPH
Also really importantly is families need to be in communities that support them, communities where we collectively recognize that to build a strong foundation for children, that is not just good for that child, but it's really good and vital for the importance of health and well-being and the future success for really all of us, right. So policies that support working families, like paid parental leave and family friendly workplaces, these play important roles in helping families thrive.
00:03:25:06 - 00:03:45:15
Beth Van Horne, DrPH
And when these things are not in place, the pressures and stressors of everyday life can really quickly begin to impact the whole family. You know, parents may struggle to meet basic needs. They might feel isolated. They can have symptoms of depression and anxiety. We've seen people delay getting care for themselves and getting care for their kids because they can't -
00:03:45:16 - 00:04:06:13
Beth Van Horne, DrPH
they don't have the capacity to do it for various reasons, right? We see this every day. When a parent doesn't know where their next meal is going to come from, they have a really hard time playing with that kid and engaging with them really well, right? They have a really hard time coming to doctor's appointments or coming to one of our program sessions. For children,
00:04:06:14 - 00:04:16:04
Beth Van Horne, DrPH
that impacts their bonding, their attachment, their early brain and language development, their emotional well-being, and then ultimately long term health outcomes.
00:04:16:07 - 00:04:28:19
Julia Resnick
Yeah, so much pressure and in so many different factors to think about during those early developmental stages. So, Nancy, how do you see those challenges showing up for children and families at Texas Children's?
00:04:28:22 - 00:05:06:20
Beth Van Horne, DrPH
Sure. I mean, we see it coming up in a lot of ways, which has really kind of led us to kind of creating the upStart program. And so the upStart program has evolved over time, but it started with our upWords program. And our upWords program really began with our clinical team members being disheartened by some of the outcomes they were seeing, and recognizing that if some of those kiddos that they were kind of providing care for had received services earlier, have been connected to treatment earlier, had just a different earlier childhood, that that child may have had a different trajectory.
00:05:06:20 - 00:05:40:16
Beth Van Horne, DrPH
And so we started with our upWords program, really focused on early brain development and early language. And then from that upWords program, we really just listen to our participants, we listen to our team members, and from them just kept asking ourselves, how can we do better? How can we kind of be a better partner with the community? And just as one example, we noticed early on that our upWords group parenting class for the moms, it felt like it was being used as an informal postpartum depression support group.
00:05:40:16 - 00:06:03:25
Beth Van Horne, DrPH
So what did we do then? We started screening our moms for postpartum depression and realized, wow, a lot of these moms have, you know, are screening positive for postpartum depression. So at that point, we recognized that we wanted to add programing into our model, into the big upStart model that included postpartum depression support services. And that's how uplift, another component of our upStart program, got added.
00:06:03:26 - 00:06:22:06
Julia Resnick
I love that that you saw a need from your community and built around that. And, you know, you have that lovely upStart graphic that is the circle that has the early childhood development side and the like, parental support side. Can you talk about how those two pieces fit together and what that looks like in practice?
00:06:22:13 - 00:06:46:28
Beth Van Horne, DrPH
In practice, we have nine different distinct programs. And again, this has developed over time with kind of adding new programs based on recognizing needs in the community. But in practice, all of our team members, I mean, share the same office space, talk together all the time. And it is a constant back and forth of kind of connecting families within different programs and different team members.
00:06:47:00 - 00:07:14:02
Beth Van Horne, DrPH
We are so lucky within the upStart model to have community health workers, health educators, nurses, social workers all partnering together to support pregnant women and families with young children. And again, since they're in a shared office space with a shared mission, it's just really great. They connect all the time to figure out again, how can we do better and how can we best support this family and kind of pregnant women?
00:07:14:08 - 00:07:24:20
Julia Resnick
So as you're building this model, I am sure that there is research to back up what you're doing. So what were the what is the evidence base for building this out the way you did?
00:07:24:24 - 00:07:49:08
Beth Van Horne, DrPH
So it's been really interesting. And different programs look a little bit different. So typically when we've identified a need we've started with what is the evidence? What are the evidence based programs out there? And for example, the Nurse Family Partnership is one of the programs that we offer. And that has such a strong, you know, strong research backing and evidence around kind of supporting women and young families.
00:07:49:08 - 00:08:22:16
Beth Van Horne, DrPH
And then other times we look to the evidence, we've looked to the research and just haven't found quite what we needed for our communities and for our families. So quite honestly, this isn't where we expect it to go. But we had learned how to do program development. And then thankfully, you know, Beth is our director of research. And so we've done many of the program evaluations, randomized controlled trials, because sometimes when the program didn't exist to meet the needs of our community, we've developed ourselves and then had to study it to make sure it led to the outcomes that we were expecting and hoping for.
00:08:22:22 - 00:08:40:25
Julia Resnick
And I think that's so common in the community health world that there are these programs that we know make an impact, but they just haven't been evaluated. So thank you for adding to the evidence base, so as other hospitals are thinking about doing this, they can refer back to you and saying, okay, if I do these sorts of interventions, this is what I expect to see.
00:08:40:27 - 00:08:54:16
Beth Van Horne, DrPH
Yes. I mean, I guess when I talked about our multidisciplinary team, I probably should have also added research assistants and research faculties and biostatisticians and data analysts that are also really supporting this work, supporting these programs.
00:08:54:16 - 00:09:04:02
Julia Resnick
And it sounds like, you know, upStart as a partnership with family and community, but it's also a partnership between Texas Children's Hospital and Baylor. So how does that partnership work?
00:09:04:09 - 00:09:30:21
Nancy Correa
So Baylor College of Medicine is the academic affiliate of Texas Children's Hospital. So the doctors that are in Texas Children's Hospital and our pediatric offices are typically Baylor employees. And we partner really closely together. As Nancy said, we're in the same building, we're in the same offices. And what that does is it allows us to leverage both institutions, the reputation that the institutions have and, you know, the strengths of these institutions.
00:09:30:21 - 00:09:43:07
Julia Resnick
So I want to dig in just a little more to like the two sides of the program. So can you talk a little bit more about like the infant health and development side and what those programs are that are helping build a strong foundation?
00:09:43:10 - 00:10:07:29
Nancy Correa
Sure. So upStart community programs, I mean, as Nancy kind of talked about, we started with one, and then we built this suite of programs because we recognize that families need different things. All families want to thrive. Parents want to be really good parents, but they need different things to make that happen. And so for upWords, right, a family might hear at their pediatric office or in the community that early brain development is really important, right?
00:10:08:01 - 00:10:27:24
Nancy Correa
And they need to be reading to their children. But maybe they don't read, right? Maybe that's not where they're strong or they didn't grow up as English as their first language. And so they feel not very confident in that. And so they might come to our upWords program, and they're in a group class with other families that are just like them, and they're learning from our health educators.
00:10:27:24 - 00:10:57:14
Nancy Correa
Over 16 weeks, together with our health educators, they get a library of 16 books. They get routine developmental snapshots where they're looking at how their child is developing over time, how they're doing and communicating with that child. They get these really cool reports that show how many words their child spoke during this time. They see how many conversational turns they're taking, so they can see kind of how they're developing over time and if there's a challenge there.
00:10:57:19 - 00:11:20:16
Nancy Correa
And so they learn these very different skills during these classes to support those everyday interactions like we talked about. How do you sing? How do you do a picture walk in a book because you don't have to read to be able to look at a book with your baby. For our upRead program - so this is a program, a brief program that works with pregnant women and those in that early postpartum period.
00:11:20:16 - 00:11:42:21
Nancy Correa
And so they might be at their OB office and they are struggling to make their prenatal appointments. So they just got a new diagnosis of gestational diabetes, and they might get connected to our upReach program. And they're going to be connected to a community health worker who's going to meet with them, kind of talk about what do they need to succeed during this pregnancy, what do they need during that period and then early postpartum?
00:11:42:21 - 00:11:47:16
Nancy Correa
And so they're going to help try to figure out how do we help you get to your prenatal appointments.
00:11:47:19 - 00:12:11:15
Julia Resnick
I love hearing about all the tools that you're giving moms and parents to help get them get through their pregnancy and help get through those really difficult early stages and feel confident in how they're raising their kids. And this all sounds like it has to have an incredible impact. So I'm curious how you're measuring and communicating the impact of these programs.
00:12:11:16 - 00:12:31:02
Nancy Correa
We are researchers, right? Or at least I am. And many of our team members are kind of researchers at heart. And so evaluation plays a big part in what we do. There are limited resources for family support services in our community. And so we want to make sure that we are doing the best job with those funds as we can.
00:12:31:03 - 00:12:53:22
Nancy Correa
We've built evaluation into every program that we have, so we do pre-surveys to figure out where parents are when they start our programs. We do post surveys to figure out where they are at the end of our programs. We're asking for feedback throughout so they may participate in a focus group at the end of the year to really try to figure out, okay, what are we doing really well and where might we need a little bit more support?
00:12:53:24 - 00:13:11:04
Nancy Correa
Where do we need to beef up our services? And sometimes that means we create a new program. In upWords, at the end of the program, they loved all the language, but they're like, hey, my child is now melting down and they have the words to use while they're melting down. How do I deal with that? Right?
00:13:11:06 - 00:13:39:22
Nancy Correa
And so they said, oh, okay. Well, let's talk about let's build a new program called Upward Squared that really talks about positive parenting. And how do you have control over yourself so that you can help co-regulate your child so that you guys are both regulated and can have meaningful conversations and not just breakdowns, right? And so that's how those programs get built, is by kind of seeing what our evaluation says, seeing what our parents say and going is that exist in the community? Okay,
00:13:39:24 - 00:14:05:27
Nancy Correa
no? Okay. Let's do it. And then in terms of communicating to the community, so each year we do an evaluation like a formal evaluation where we're looking at our data. We're just finishing up right now for 2025. And we created a book, kind of an impact book that shares the stories, shows, you know, where we're making improvements, our lessons learned, and then we're able to kind of to give that to our funders.
00:14:05:27 - 00:14:26:24
Nancy Correa
We're able to give that to the community, to our agencies so they can see, you know, what's happening. A lot of our staff goes out. We do a tremendous amount of community events to get awareness out and to talk about our programing. We see, you know, we hope to see around 1500 families a year, unique families, and they cross over in different programs.
00:14:26:24 - 00:14:48:24
Nancy Correa
So it's a lot of families that we serve. And so there's a tremendous amount of outreach that we do in the community to drive awareness. And then, you know, as researchers, as academics, we'll publish peer reviewed journals, we'll go to national conferences so that we can learn from other places that are doing things like this, and then also hopefully show them what's happening in Houston and what they might want to do in their community.
00:14:48:26 - 00:14:56:15
Julia Resnick
And just to close. Do you have any advice for other children's hospitals who are thinking about how to engage with their communities?
00:14:56:16 - 00:15:15:12
Beth Van Horne, DrPH
I think there's so many opportunities for hospitals to get involved. Beyond just providing clinical care, I see the role of hospitals and health care systems. We are a trusted resource from our parents and our families, and that is not something we should take for granted. Many of my community partners that we work with cannot say the same.
00:15:15:12 - 00:15:39:27
Beth Van Horne, DrPH
So really need to take that responsibility that parents come to us for advice. They want our advice. We are a trusted resource, so we have an opportunity to educate. We also have an opportunity to connect families with different programs and different resources. And then again, we have the opportunity to build these programs and offer these programs, particularly for nonprofit hospitals.
00:15:39:27 - 00:16:07:15
Beth Van Horne, DrPH
We are all required by the IRS to complete a community health needs assessment every three years, and then implement a strategy that aligns with the identified community health needs. And for Texas Children's Hospital, the upStart community programs aligns with every single community health need that was in our assessment. Mental and behavioral health, social drivers of health, access to care, and then maternal and child health.
00:16:07:15 - 00:16:14:25
Beth Van Horne, DrPH
So again, it absolutely aligns with the work that we want to be doing and should be doing to serve the community.
00:16:15:02 - 00:16:17:18
Julia Resnick
Absolutely. And Beth, any closing thoughts?
00:16:17:20 - 00:16:39:19
Nancy Correa
I would just say do it. Dive into your community and talk to people, figure out what they need, and then, you know, connect with us or other hospitals, other places that provide these services to learn how we how we've done it and what our lessons learned are. I think if we care about child development, we have to care about what their parents are facing every day, right?
00:16:39:20 - 00:17:02:01
Nancy Correa
We cannot ignore the fact that they can't afford gas to get to their appointments. We cannot ignore that they don't have food at home. And so we really need to think outside of the clinic walls to be able to support families. We want to be accessible, approachable. We don't want to be scary, right? People can be very scared of the medical community and technical language.
00:17:02:01 - 00:17:25:21
Nancy Correa
They don't know what that means to them. And so having language across all of our communications to support families is really important to us. In fact, we're starting a parent advisory council to review all of the materials that go out so that we can really be sure that we're aligning the language with what will resonate with families to get them into our programs and to ensure that we're actually, you know, meeting them where they are.
00:17:25:25 - 00:17:50:24
Nancy Correa
I would also say that we really have to support our staff. They are the ones that make these impacts happen every day, and it can be very hard for them to see things that they can't change. So we want to be able to hear them just as well as we're hearing our families. We want to support them just as well as we're supporting our families because they're the ones on the front lines doing the work well.
00:17:50:24 - 00:18:07:27
Julia Resnick
Thank you both so much for the work you do every day to support families and kids in Houston. This upStart program is incredible, and it's just it's a privilege to learn from the two of you. So thank you both for your expertise, for sharing with us and for everything you do for your communities.
00:18:08:00 - 00:18:16:24
Tom Haederle
Thanks for listening to Advancing Health. Please subscribe and rate us five stars on Apple Podcasts, Spotify, or wherever you get your podcasts.



