This Inside ASHE article summarizes information on improving the patient experience from the 2016 PDC Summit.
This guide, a collaboration with Hospitals in Pursuit of Excellence and the Health Research and Educational Trust of the American Hospital Association,... read more
This Inside ASHE article explores resources to support Health Care's Triple Aim: improved patient experiences, better population health, and lower costs.
This Inside ASHE article discusses ways to improve thermal comfort and the patient experience. It details six factors that contribute to thermal comfort and ways hospitals can measure and improve it.
This webinar recording introduces viewers to the idea that the built environment and influence organizational culture and that the confluence of the two factors can have a significant impact on patient satisfaction.
This excerpt from the Mechanical Systems Handbook for Health Care Facilities explains the importance of indoor air quality and the HVAC factors that contribute to indoor air quality.
Along with other factors that influence the healing environment, the physical environment and the role of the facility manager and the facility staff have an impact on... read more