This Inside ASHE article summarizes information on improving the patient experience from the 2016 PDC Summit.
This guide, a collaboration with Hospitals in Pursuit of Excellence and the Health Research and Educational Trust of the American Hospital Association,... read more
This Inside ASHE article explores resources to support Health Care's Triple Aim: improved patient experiences, better population health, and lower costs.
This Inside ASHE article discusses ways to improve thermal comfort and the patient experience. It details six factors that contribute to thermal comfort and ways hospitals can measure and improve it.
This webinar recording introduces viewers to the idea that the built environment and influence organizational culture and that the confluence of the two factors can have a significant impact on patient satisfaction.
This excerpt from the Mechanical Systems Handbook for Health Care Facilities explains the importance of indoor air quality and the HVAC factors that contribute to indoor air quality.
Along with other factors that influence the healing environment, the physical environment and the role of the facility manager and the facility staff have an impact on... read more
This Inside ASHE article explains how proper fire protection system design can improve HCAHPS scores and raise satisfaction.
The lack of empirical data on the nature of plug loads in the health care setting requires designers to estimate plug load based on simultaneous peak use of equipment.... read more
This Inside ASHE article details ways that facility professionals affect patient satisfaction scores. Because of their knowledge and span of influence, facility professionals... read more
Many factors influence whether a health care organization choose to apply the most recent edition of NFPA 101: Life Safety Code® to a project. This monograph provides an... read more
This Inside ASHE article explores the use of elastomeric foam duct liner in health care facilities, and a sidebar shows the changing requirements regarding duct liners.
This Inside ASHE article showcases changes implemented by the plant operations department at Virginia Commonwealth University Medical Center that have added a layer of safety for artificial heart patients.
This digital exclusive Inside ASHE article outlines the drivers of patient satisfaction scores: people, process, and place.
Temperature variation in patient rooms can negatively affect staff efficiency, costs, and customer experience. This presentation shows how the Six... read more
The physical environment of a health care facility can help or hinder a health care organization's clinical and financial performance. In fact,... read more
Mental disorders are not uncommon in the United States: an estimated 26.2 percent of Americans ages 18 and older—about one in four adults—suffer from a diagnosable... read more
Today’s health care facility is a maze of similar-looking, seemingly endless corridors in which rooms and other locations are often identified only by medical jargon that is... read more
For health care facility planners, designers, and engineers, magnetic resonance imaging (MRI) safety has historically been a non-issue, relegated to the domain of the MRI equipment... read more