Beyond Competency: Health Facility Leadership Skills Development

From the boiler room to the board room…

You are a wiz when it comes to the technical operations of your health care facility. Now how do you communicate the happenings and value of facility operations with others in your organization, specifically the C-suite?

In this workshop, you will work through real world examples and engage in interactive discussions to develop your soft skills, or business communication skills. Soft skills can help you better communicate with executives, doctors, nurses, and anyone else in your health care organization. If you are a manager or a director, the skills covered in this workshop can help you effectively engage your employees. If you are not yet a manager, this workshop can help prepare you for a management role. Sign up for Beyond Competency: Health Facility Leadership Skills Development, and help take your career to the next level.

This workshop is available as a one or two-day course:

Foundation Curriculum (Two-Day Program)

  • Level Setting (45 minutes)
  • Management and Communication (6 hours)
  • Simple Business Writing (3.5 hours)
  • Managing the Chaos of Change (3.5 hours)

Contemporary Curriculum (One-Day Program)

  • Multi-Generational Workplace (3 hours)
  • Engage Your Employees (3 hours)
  • Program Implementation & Execution (1.5 hours)

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Provided with this program:

  • One or two-day workshop
  • On-site course materials and handouts
  • Certificate of course completion

Intended Audience

  • Health care facility managers, directors, and supervisors
  • Facility department employees being groomed for future leadership positions


  • Evaluate your interpersonal communication skills and learn how to further refine them.
  • Discover how to translate the technical information of health care facility operations to a language that anyone can understand.
  • Discuss real life examples with the session leaders and other attendees.
  • Learn how to apply the soft skills training in your respective role at your health care facility.


0.7 CEUs (equivalent to 7 contact hours) for one-day program
1.25 CEUs (equivalent to 12.5 contact hours) for two-day program

This program is held in collaboration with:

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Course Options*


May 8–9
Chicago, IL
Registration coming soon.

August 6
Preconference program at the 54th ASHE Annual Conference & Technical Exhibition
Indianapolis, IN
Registration coming soon.

September 25–26
Salt Lake City, UT
Registration coming soon.

*Dates and locations are subject to change.

This course is also available as a hosted program.

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